SHIPPING POLICIES

1. FREE shipping on all Australian orders.

2. EXPRESS shipping is available to choose at checkouts.

3. FREE EXPRESS post for all orders over $120 in Australia.

4. Same day dispatch on orders placed before 2pm AEST Brisbane time.

We all know that the pandemic has impacted all aspects of our life. There has been an increasing demand in online shopping, therefore our couriers have been experiencing some delays.

We always try to dispatch all orders as soon as we receive them to keep our customers satisfied as their happiness is ours too.

Click here for further shipping information.

If you have any issues, do not hesitate to contact us at desert.lotus.au@gmail.com we will response as soon as we can.

If you are not satisfied with our products, we also have solutions for you because we accept returns.

RETURN POLICIES

30 days after buyers receive it. The buyer is responsible for return postage costs.

You must return items in their original packaging and in the same condition as when you received them.

If you don’t follow our policy for returns, you may not receive a full refund.


Desert Lotus